Frequently Asked Questions


We are currently only accepting payments through PayPal.
As soon as you purchased a product we will process your order almost instantly and send you an email with the order confirmation and a download of the product.
If you did not receive an email with your product download and order confirmation than make sure to check your spam folder in your email as some email services incorrectly flag automated messages as spam.
If you still can’t find an email please contact us at support@stiickzz.com
If you lost your product just open up the product download email which you received during the first purchase of the product. You can then re-download your product through the link in the email. Note that you can only use the download link in that email 3 times !
Yes ! We offer a 14-day satisfaction full money refund if you are not completely satisfied with the entire content of one of our products.
Contact us here if you want a refund: support@stiickzz.com

*Note:
– We do not offer any type of refund on the ‘Logo’ service.
– We offer refunds on the ‘Promotion’ service however, only if the refund request has been submitted before the promotion repost was delivered.
– A refund claim can only be requested once every 6 months per person.

YES !
All our soundbanks and sample packs are 100% royalty-free.

Repackaging or redistribution of our products is strictly prohibited. We will take legal actions against people who do it !

Any DAW that allows you to load WAV samples will work.

Still have questions ?

Contact us via email and we will get back to you as soon as possible !
support@stiickzz.com