Frequently Asked Questions

We are currently only accepting payments through PayPal.
If you want to pay with a credit card or through bank transfer you can easily link a bank account or a credit card to a PayPal account. At the PayPal checkout page you can find a grey button called ‘Create An Account’ which easily guides you through that process.
As soon as you purchased this product we will process your order almost instantly and send you an email with the order confirmation and a download of the product.
You can also simply visit the ‘My Downloads’ submenu under the ‘Account’ menu to access your product download.
If you did not receive an email with your product download and order confirmation than make sure to check your spam folder as some email providers incorrectly flag automated messages as spam.
If you still can’t find an email please contact us at [email protected]
If you lost your product just open up the product download email which you received during the first purchase of the product. You can then re-download your product through the link in the email. Note that you can only use the download link in that email 3 times !
If you are not completely satisfied with this product you can get a refund within the first 14 days of purchasing this product.
Contact us here for the refund: [email protected]
Note that a customer can only submit a refund request every 6 months.
All our soundbanks and sample packs are 100% royalty-free.

Repackaging or redistribution of our products is strictly prohibited. We will take legal actions against people who do it !

Any DAW that allows you to load WAV samples will work.

Still have questions ?

Contact us via email and we will get back to you as soon as possible !
[email protected]

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